Telstra Announces Price Hikes Amid Cost-of- Living Crisis: What Consumers Need to Know

The Australian Communications Watchdog has expressed "deep concern" regarding the major telco's plans to implement price increases of up to 10% starting in July.

In a move that will impact millions of Australian households, Telstra has announced significant price increases to most of its postpaid mobile and internet plans starting July 1.

The telecommunications giant says the changes are necessary to fund network improvements, but consumer advocates warn the timing couldn't be worse for families already struggling with rising living expenses.

The Bottom Line:

Starting in July, most Telstra customers will experience an increase in their plan prices by $3 to $5 per month; however, some high-speed internet plans will see a decrease in price, and the company's lowest-cost starter plans will stay the same.

Key Takeaways:

• Telstra is investing $800 million over four years to improve its mobile network infrastructure.

• ACCAN CEO Carol Bennett warns price hikes approaching 10% on some plans will significantly impact vulnerable consumers.

• Consumer advocates recommend exploring alternative providers like Belong, Boost, and Amaysim that use the same networks but often at lower costs.

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